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Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 7:38 am
by DeathJag
MotherFUCKER! That sux! Reverb should ban them.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 7:55 am
by Rob
Reverb's terms and conditions specify that a completed listing is a binding contract. They moment they took money for the offer they accepted, they're on the hook. Granted, Reverb doesn't have any authority to compel them to give you this guitar, but experiences like this undermine the whole platform, and Reverb at least pretends to take it pretty seriously. You can (and probably should) report this.
Looking through some of the seller's feedback, even some of the positive 5-stars contain complaints and criticism about this guy.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 8:07 am
by Rob
Even ignoring the total breach of Reverb rules, the disappointment from something like this is unreal.
Last year I pulled the trigger on one of my bucket-list dream instruments that finally showed up on Reverb. Did the "Buy It Now," paid, and spent the rest of the day floating on the anticipation. I told my wife and my bandmates and I haven't been so excited about a new guitar since I was a teenager. I came home later to a notification from Reverb saying my money had been refunded, and a message from the seller saying they changed their mind and decided not to sell after all.
It hurt way more than it should've.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 8:38 am
by gishuk
That smells like a whole load of bullshit and a fake business partner to me
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 8:49 am
by mekhem
Yeah - This is BS. Someone - somewhere at that shop saw that deal and went nope.
Curious though that the tracking info was "current" If they double sold it then that should be a major strike against the shop.
In any event - I agree that you should go to reverb and lodge a complaint against the shop so its on record.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 8:54 am
by marqueemoon
That really stinks.
Reverb is dropping the ball when it comes to vintage instruments and small/private sellers.
They could be taking a more active role in authenticating instruments, facilitating returns, etc… and making some money in the process.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 9:08 am
by marginwalker
Oh yes I will definitely be taking this up with Reverb to get him booted from the platform, and possibly see if they can IP ban him from every device he uses the app/website from so that this won’t happen again to someone.
I asked my supervisor to look into this and it turns out the package that he sent in the mail weighed 14oz and cost just under $4 to ship lol. I’ll definitely be contacting the postal inspectors and see if they can get him for felony mail fraud
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 10:39 am
by graceless
marqueemoon wrote: ↑Mon Aug 15, 2022 8:54 am
That really stinks.
Reverb is dropping the ball when it comes to vintage instruments and small/private sellers.
They could be taking a more active role in authenticating instruments, facilitating returns, etc… and making some money in the process.
Completely agree, but we all know this would never happen in a million years even though they have the resources to do so
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 12:11 pm
by Maggieo
Sic the postal inspectors on the bastard!!!
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 5:24 pm
by cestlamort
The seller(s) likely had second thoughts, although it's also possible that it simply sold.
I completely understand the (devastating!) disappointment, but it's all part and parcel with person-to-person sales. If he canceled the sale / refunded the money promptly, the platform probably won't do anything about it unfortunately. I'd guess that with a refund, you are made whole in their eyes. Sending a wrong package to you isn't a crime afaik if they aren't billing you for the actual guitar. The seller's shop/profile should be put in the ebay hall of shame section.
The mental ownership (and loss) is another issue, but one that Reverb/Etsy probably doesn't care about.
That said, what an absolute drag. So, so sorry.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 5:27 pm
by Embenny
That's such a freaking bummer, man.
People suck.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 6:39 pm
by marginwalker
cestlamort wrote: ↑Mon Aug 15, 2022 5:24 pm
The seller(s) likely had second thoughts, although it's also possible that it simply sold.
I completely understand the (devastating!) disappointment, but it's all part and parcel with person-to-person sales. If he canceled the sale / refunded the money promptly, the platform probably won't do anything about it unfortunately. I'd guess that with a refund, you are made whole in their eyes. Sending a wrong package to you isn't a crime afaik if they aren't billing you for the actual guitar. The seller's shop/profile should be put in the ebay hall of shame section.
The mental ownership (and loss) is another issue, but one that Reverb/Etsy probably doesn't care about.
That said, what an absolute drag. So, so sorry.
Regardless of whether the guitar sold locally or if he had second thoughts he had between 7pm and 1pm the next day to issue me the refund. Instead, he waited til the day the fraudulent package was going to be delivered (5 days later) to do it. That seems incredibly dishonest and sketchy
The fact is that he used a postage label that contained size and weight information about an item that weighed less than a pound and could fit into a small box, as well as someone else’s name and address, in order to receive the money I paid to him ($3500 minus Reverb fees) that was specifically tied to a completed transaction between us for the 65 Jazzmaster. Even though he refunded me the money that still constitutes mail theft/fraud in the eyes of the law
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 6:40 pm
by marginwalker
graceless wrote: ↑Mon Aug 15, 2022 10:39 am
marqueemoon wrote: ↑Mon Aug 15, 2022 8:54 am
That really stinks.
Reverb is dropping the ball when it comes to vintage instruments and small/private sellers.
They could be taking a more active role in authenticating instruments, facilitating returns, etc… and making some money in the process.
Completely agree, but we all know this would never happen in a million years even though they have the resources to do so
Sadly you’re probably right. I wonder if they’ll take it more seriously since I’ll have postal inspectors involved?
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 7:14 pm
by Unicorn Warrior
I’m confused about what the guy had to gain by mailing something?
Also. Stuff like this stings. But, I don’t think it will do you any favors by righting this on your own. In the long run, it was either intentionally done or just carelessness. It will probably be unhealthy to ruminate on it too much. Main thing is that you did get re-imbursed And you still have a whole lot of money to put on a nice JM. When the right one comes you’ll be so glad.
Re: Incoming NGD: 1965 Fender Jazzmaster!
Posted: Mon Aug 15, 2022 10:00 pm
by cestlamort
marginwalker wrote: ↑Mon Aug 15, 2022 6:39 pm
cestlamort wrote: ↑Mon Aug 15, 2022 5:24 pm
The seller(s) likely had second thoughts, although it's also possible that it simply sold.
I completely understand the (devastating!) disappointment, but it's all part and parcel with person-to-person sales. If he canceled the sale / refunded the money promptly, the platform probably won't do anything about it unfortunately. I'd guess that with a refund, you are made whole in their eyes. Sending a wrong package to you isn't a crime afaik if they aren't billing you for the actual guitar. The seller's shop/profile should be put in the ebay hall of shame section.
The mental ownership (and loss) is another issue, but one that Reverb/Etsy probably doesn't care about.
That said, what an absolute drag. So, so sorry.
Regardless of whether the guitar sold locally or if he had second thoughts he had between 7pm and 1pm the next day to issue me the refund. Instead, he waited til the day the fraudulent package was going to be delivered (5 days later) to do it. That seems incredibly dishonest and sketchy
The fact is that he used a postage label that contained size and weight information about an item that weighed less than a pound and could fit into a small box, as well as someone else’s name and address, in order to receive the money I paid to him ($3500 minus Reverb fees) that was specifically tied to a completed transaction between us for the 65 Jazzmaster. Even though he refunded me the money that still constitutes mail theft/fraud in the eyes of the law
Sorry - I hadn’t caught that. Using the shipping label to release the funds is something else.